Available Services

24-HR Crisis “AshaLine” Hotline

• Our first point of contact with the public and potential clients ​ is our 24-hour crisis line (AshaLine)​. Volunteers and staff answer the line 24/7/365​. All responders receive training on VOIP system, ​Crisis Intervention, Safety Planning & Documentation​. Callers are screened for eligibility for our programs & referred to other organizations if they do not qualify​

• Calls include need for safety planning, crisis counseling, ​emergency shelter, language access, information and referrals

Counseling & Referrals

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Specialized Culturally Appropriate Services

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Children’s Advocacy 

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Immigration Information & Documents

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Advocacy & Case Management 

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Emergency Shelter​

• Safe Home (details, capacity, services, average stay)​

• Staff: Shelter Coordinator, Case Managers, Social Worker, ​Child Advocate, Nighttime Advocates​

• Advocacy, crisis intervention, support groups, ​transportation, Staff provide care coordination, accompaniment, ​employment counseling, information and referrals, ​material assistance and financial assistance 

• Culturally appropriate food and clothing provided​

• Hotel accommodations are offered to clients that do not ​qualify for Safe Home stay

Interpretation & Translation

• Interpreting services provided for any client with limited English proficiency.

Transportation & Accompaniment​

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